X Consumer Applauds Massive Basket, Firm Says, “Effectively Do Our Greatest To Kind This Problem”

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X Consumer Applauds Massive Basket, Firm Says, “Effectively Do Our Greatest To Kind This Problem”

Individuals these days typically publish complaints about manufacturers and their companies on social media, tagging their handles whereas offering different particulars. Firms are inclined to maintain an eye fixed out for these posts, a few of which go viral and seize many eyeballs. Just lately, as a substitute of a grievance, a seemingly appreciative publish went viral on X. Amirtha Murugesan praised Massive Basket for a combo pack together with sanitary pads and ice cream: two merchandise the web retailer assumed many ladies would order throughout their durations.

Sharing a partial screenshot of 1 such combo, the X consumer merely captioned it “Effectively performed bigbasket_com.” Her publish has clocked over 200K views to date.

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Massive Basket took notice of the identical. Nonetheless, their response was the inventory one which was normally given to complaints. Replying to the X consumer, the corporate wrote, “We remorse the inconvenience triggered. May you please assist us together with your registered contact quantity through DM? We’ll do our greatest to type this challenge out.”

A number of customers discovered Massive Basket’s response humorous. Others reacted to the combo pack proven within the authentic publish. Take a look at a number of the feedback beneath:

Earlier than this, an individual shared his disagreeable expertise with a Massive Basket order on X, which caught the corporate’s consideration. The consumer posted a photograph of a bag of what he stated was purported to be 1 kilo of onions. The bag, positioned on a weighing scale, apparently weighed solely 844 grams. After complaining about the identical, the consumer claimed he bought a refund however his account was blocked later. Click on here to learn the total story.
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