Complaints concerning the poor high quality of meals served on flights and trains have been on the rise. A latest incident involving an Air India passenger has intensified considerations. Whereas travelling from Delhi to New York along with her two-year-old son, Suyesha Savant was shocked to discover a cockroach within the omelette served to her. She posted photos of the contaminated meal on X (previously Twitter), which left many web customers outraged. “Discovered a cockroach within the omelette served to me on theAir India flight from Delhi to New York. My 2-year-old finished more than half of it with me when we found this. Suffered from food poisoning as a result,” wrote Suyesha in the post. Take a look:
Found a cockroach in the omelette served to me on the @airindia flight from Delhi to New York. My 2 12 months outdated completed greater than half of it with me once we discovered this. Suffered from meals poisoning consequently. @DGCAIndia@RamMNKpic.twitter.com/1Eyc3wt3Xw— Suyesha Savant (@suyeshasavant) September 28, 2024
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In response to the submit, Air India wrote, “Pricey Ms. Savant, we’re very sorry to listen to about your expertise. Please share your reserving particulars through DM in order that we are able to examine promptly.”
Pricey Ms. Savant, we’re very sorry to listen to about your expertise. Please share your reserving particulars through DM in order that we are able to examine promptly.— Air India (@airindia) September 28, 2024
Suyesha Savant’s submit sparked outrage and concern amongst different travellers. On Saturday, Air India revealed that that they had raised the problem with the catering service supplier to analyze it additional and ensured they’d take vital actions to forestall any recurrence of such cases sooner or later, PTI reported.
“We’re conscious of a social media submit by a passenger concerning a international object within the onboard meal supplied to them on AI 101 working from DEL to JFK on 17 September 2024. Air India works with reputed caterers who provide to main airways globally and have stringent SOPs and a number of checks to make sure the standard of meals served to our visitors,” the Air India spokesperson mentioned in a press release.
“We’re involved concerning the expertise of the shopper within the mentioned occasion and have taken it up with our catering service supplier to analyze it additional. We are going to take vital actions to forestall any recurrence of such cases in future,” the assertion added.
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