Mumbai:
A day after BookMyShow’s CEO and technical head had been summoned by the Mumbai Police over the alleged black-marketing of tickets for Coldplay’s concert events in Navi Mumbai in January, the corporate has mentioned it has no affiliation with any unauthorised ticket-selling or reselling platforms and has additionally filed a police criticism.
BookMyShow has additionally claimed that it took numerous steps to make sure that all real followers had a good probability to safe tickets for the British pop-rock band’s concert events and warned in opposition to shopping for passes from unauthorised sources, saying that they might be invalid or pretend.
The Mumbai Police’s summons to BookMyShow CEO and co-founder Ashish Hemrajani and its technical head had been issued on Friday after a criticism by an advocate, who had alleged that the platform had facilitated the black-marketing of the tickets for Coldplay’s concert events as a part of the Music Of The Spheres World Tour, which will probably be held in Navi Mumbai’s DY Patil Stadium between January 19 and 21.
A Mumbai Police official mentioned Mr Hemrajani and the technical head didn’t honour the summons and seem earlier than them on Saturday, giving no clarification. He mentioned a contemporary summons would now be issued.
In his criticism, advocate Amit Vyas mentioned the tickets priced at Rs 2,500 had been being offered on some web sites and by some people for as excessive as Rs 3 lakh and sought a case of fraud in opposition to BookMyShow.
The platform’s web site had crashed earlier than the sale of the tickets started on September 22 and a few folks mentioned their quantity within the queue was 5 lakh plus when the positioning got here again on-line and tickets could possibly be bought.
‘Honest Likelihood’
A BookMyShow spokesperson mentioned, “With 13 million (1.3 crore) followers desperate to get tickets and logged in, feelings ran excessive on September twenty second on BookMyShow for Coldplay’s Music Of The Spheres World Tour 2025 in India. At BookMyShow, we have labored arduous to make sure each fan had a good probability to safe tickets, capping it at 4 tickets per person throughout all reveals, offering clear, step-by-step reserving guides and sustaining clear communication by means of all our official channels.”
The corporate mentioned the queueing system was put in place to handle the excessive demand and whereas which will have brought on a quick delay, it ensured “minimal disruption” for real followers. It additionally identified {that a} third present was added, which received an amazing response.
“It got here to our discover nonetheless that unauthorised platforms listed – and are persevering with to listing – tickets…each earlier than and after the official sale. BookMyShow has no affiliation with any such unauthorised ticket promoting/reselling platforms together with however not restricted to Viagogo and Gigsberg or third-party people for the aim of reselling Coldplay’s Music Of The Spheres World Tour 2025 in India,” the spokesperson mentioned.
The spokesperson added that BookMyShow opposes the follow of scalping and black-marketing of tickets, which is punishable by legislation, and mentioned that the corporate has filed a criticism with the police.
“We have now not solely filed a criticism with the police authorities however are additionally proactively working with them to offer full help within the investigation of this matter in any method that could be required. To our shoppers, we want to reiterate that any tickets purchased from unauthorised sources will probably be at their very own danger and will doubtless be invalid or pretend tickets,” the spokesperson warned.