The railways stated that an “rapid investigation was carried out”. (Representational)
A passenger’s Vande Bharat practice journey turned unsavoury when he discovered bugs within the meal served to him. Visuals shared on social media confirmed black bugs floating in sambhar served in an aluminium container.
A number of passengers on the identical practice – travelling from Tirunelveli to Chennai – complained that regardless that the practice service was good, the meals supplied was not passable.
Congress MP Manickam Tagore shared one such video and sought to know what steps have been being taken to handle the difficulty.
“Passengers have raised considerations over hygiene and IRCTC’s accountability. What steps are being taken to handle this and guarantee meals security on premium trains?” he posted on X.
Expensive @AshwiniVaishnaw ji ,dwell bugs 🦟 have been discovered within the meals served on the Tirunelveli-Chennai #VandeBharatExpress
Passengers have raised considerations over hygiene and IRCTC’s accountability.
What steps are being taken to handle this and guarantee meals security on premium trains? pic.twitter.com/auR2bqtmip— Manickam Tagore .B🇮🇳மாணிக்கம் தாகூர்.ப (@manickamtagore) November 16, 2024
The railways responded to the criticism and stated that an “rapid investigation was carried out” and the meals package deal was handed over to a well being inspector at Dindigul station.
The investigation discovered that the insect was caught on the lid of the meals package deal, the railways stated.
It additionally imposed a positive of Rs 50,000 on the service supplier for this incident.
Railways is dedicated to making sure the standard of meals and passenger complaints are being resolved promptly, it stated.
This isn’t the primary such occasion reported from a Vande Bharat practice. Just a few months in the past, a person claimed on social media that he discovered a cockroach in his meal.
Vande Bharat trains – a medium-distance superfast specific service – are part of the ‘Make in India’ initiative by the federal government. Excessive Pace, enhanced Security requirements and world-class Service are the hallmarks of this practice, based on the Ministry of Railways.